NOC Operations Engineer
Core
Install, maintain, monitor, and troubleshoot customer and core network services (routers, circuits, firewalls, servers) from a Network Operations Centre to ensure high service availability.
Role type
NOC Operations Engineer (1st/2nd Line Network Support)
Builds
Managed services for business customers and core network infrastructure
Domain
Telecommunications / Network Operations
Required skills
Cisco IOS, IP routing protocols (BGP, ISIS), BGP, network monitoring tools, network troubleshooting, escalation management
Preferred skills
Data Centre environments experience, field engineering coordination
Technologies
Cisco IOS, BGP, ISIS, Network monitoring tools
Responsibilities
Install, maintain, and troubleshoot network infrastructure; Proactively monitor network performance and resolve faults; Respond to alerts to maintain uptime; Manage escalated issues from Tech Support Centre; Support managed services for business customers; Coordinate with field engineers for hands-on troubleshooting
