Consultant(e) Support PLM 3DEXPERIENCE (H/F)
Core
Provide functional support for the 3DEXPERIENCE PLM platform, ensuring system stability and managing user access.
Role type
PLM Support Consultant
Builds
User adoption and operational stability of the 3DEXPERIENCE platform
Domain
Industrial Product Lifecycle Management (PLM)
Deliverable
client delivery
Required skills
PLM tools knowledge, 3DEXPERIENCE platform expertise, user access management, IAM and role administration, incident analysis and resolution, technical documentation, process improvement
Preferred skills
Prior support experience, understanding of business processes in product data management
Responsibilities
Provide functional support to users, identify and resolve platform incidents, manage user accounts and permissions, assist users in tool adoption, process and handle support tickets, contribute to process and tool improvements, write usage documentation and procedures
