Consultant(e) Assistant(e) Support PLM (H/F)
Core
Provide functional and technical support for users of business IT systems, mechanical, and electronic tools in a PLM/MES environment.
Role type
Support consultant (PLM/MES)
Builds
Support for business IT systems, mechanical, and electronic tools
Domain
Industrial engineering, PLM, MES
Deliverable
dashboards & analysis
Required skills
CATIA, CAD/CAM, ERP, PLM, incident management, technical diagnostics
Preferred skills
Mechanical engineering, electronic systems, industrial IT
Technologies
CATIA, ERP, PLM, MES
Responsibilities
Handle user requests via hotline, email, or ticketing; diagnose and resolve incidents related to business tools, technical software, or equipment; support users in using internal design, production, or maintenance software; document incidents and update knowledge bases; collaborate with IT and technical teams.
Seniority
Junior to Mid-level
