Client Care Advisor
Core
Upsell existing clients and handle incoming service calls within the Client Care Department.
Role type
Client Care Advisor (Sales & Service)
Builds
Upsold insurance policies and resolved client queries/complaints
Domain
Insurance / Financial Services
Required skills
Sales experience, Call centre experience, Upselling, Client service, Negotiation, Keyboard skills, Administration
Preferred skills
Resilience, Attention to detail, Deadline orientation, Initiative, Teamwork, Adaptability, Integrity, Stress tolerance, Ambition, Motivation
Technologies
None stated
Responsibilities
Upsell existing policies, Handle client queries or complaints professionally and efficiently, Execute client service actions
Seniority
Individual Contributor