Sr Staff Business Systems Analyst
Core
Senior Staff Business Systems Analyst bridging business needs and technical solutions to drive process optimization, automation, and digital strategy within enterprise platforms.
Role type
Senior Staff Business Systems Analyst
Builds
Foundational enterprise platforms and optimized business processes
Domain
Enterprise Technology / Digital Transformation
Deliverable
production ML models
Required skills
Requirements gathering, Solution design, Process analysis, Gap analysis, Stakeholder management, AI integration, SOP creation, Change management
Preferred skills
ServiceNow ITSM, AI-powered tools
Technologies
ServiceNow, AI tools
Responsibilities
Partner with business leaders to identify process optimization opportunities; Lead end-to-end analysis and solution design for cross-functional initiatives; Analyze current systems to identify automation areas; Coordinate across product, engineering, and operations teams; Document customer journeys and improve pain points; Translate recommendations to senior leadership for strategic alignment.