Phone & Order Specialist
Core
Front-of-store role focused on taking orders via phone, lobby, and drive-thru, preparing orders for drivers, and dispatching.
Role type
entry-level order specialist
Builds
customer orders for delivery and pickup
Domain
food service / retail
Deliverable
product features
Required skills
order entry, cash handling, food preparation, multitasking, following directions
Preferred skills
communication, attitude, computer skills, self-motivation
Responsibilities
take orders over phone, lobby, and drive-thru; prepare orders for drivers; dispatch orders; prep food during rush