CareerPlan

Customer Service Rep(02935) - 9785 Hayden Dr.

Mascoutah, IL, usFull-time2026-11-02 → 2026-11-10

Core

First point of contact handling phone orders, payments, and customer inquiries while assisting in pizza preparation.

Role type

frontline customer service and food service representative

Builds

food orders and customer satisfaction for a pizza restaurant

Domain

food service / retail

Deliverable

product features

Required skills

phone communication, cash handling, POS system familiarity, multitasking, food safety compliance, physical lifting (up to 25 lbs)

Preferred skills

food handling certification, high school diploma, previous customer service experience

Technologies

point-of-sale systems

Responsibilities

answer incoming phone calls, take accurate food orders, process cash and card transactions, assist in pizza preparation, maintain clean work environment, handle multiple tasks simultaneously

Seniority

entry-level IC