Back Office Service
Core
Manage client requests, register and track textile analysis files, coordinate with lab teams, and ensure timely delivery of reports.
Role type
Back Office Service Coordinator
Builds
Textile analysis reports and client communications
Domain
Textile industry + Quality control/Testing
Required skills
Textile sector knowledge, File management, Client communication, Administrative preparation, Reporting, Traceability
Preferred skills
Multitasking, Priority management, Written communication
Technologies
Computer systems for data entry and tracking
Responsibilities
Receive, verify, and register textile analysis requests; Track client files and communicate missing information; Coordinate with lab teams for analysis follow-up; Prepare and send test reports; Update tracking tables and activity reports; Ensure file traceability and compliance with procedures.
Seniority
Entry-level to Mid-level