Field Service Technician (Singapore)
Core
Front-line technician installing, maintaining, repairing, and calibrating Reverse Vending Machines (RVMs) at retail sites and shopping centers in Singapore.
Role type
Field Service Technician (Electro-mechanical systems)
Builds
RVM networks for beverage container recycling
Domain
Recycling / Circular Economy / Electro-mechanical hardware
Deliverable
physical/clinical work
Required skills
Electro-mechanical system repair, installation, calibration, troubleshooting, technical manual interpretation, basic IT/mobile app usage, customer service, driving, inventory management
Preferred skills
NITEC/Higher NITEC/Diploma, 2-3 years field service experience, independent work, safety compliance (WSH)
Technologies
TOMRA back-office systems, mobile applications, remote monitoring systems
Responsibilities
Install, set up, service, repair, modify, upgrade, commission, recondition, calibrate, clean, and test RVM systems; Report service assignments and faults; Train customers and new colleagues; Drive for long periods and attend after-hours call-outs; Monitor RVMs using back-office systems; Manage tools, test equipment, and spare parts inventory; Analyze product improvement areas.
Seniority
Mid-level, hands-on IC