Shift Lead(09622) - 900 Hwy. 62-65 North
Core
Hands-on leadership role guiding store operations, serving customers, and preparing food during assigned shifts.
Role type
Entry-level shift lead (hands-on IC)
Builds
Pizza and other menu items for customers
Domain
Food service / Quick service restaurant
Deliverable
product features
Required skills
Customer service, food preparation, cash handling, team coordination, problem solving, multitasking, physical stamina
Responsibilities
Lead by example and set the pace for the team, assist customers at the front counter and pickup window, prepare pizzas and other menu items, handle customer concerns, delegate cleaning and stocking tasks, coach and train new team members, manage workflow during busy periods, follow food safety standards, assist with cash handling
Seniority
Entry-level, first step into management