Gérant de département
Based in Canada
Core
Manage department operations including HR, staffing, customer service quality, and product merchandising for a retail store.
Role type
Department Manager (Retail)
Builds
Retail store operations and customer experience
Domain
Retail (Cultural products: books, games, music, art supplies)
Deliverable
product features
Required skills
HR management, recruitment, training, scheduling, customer service, merchandising, sales strategy, market knowledge, leadership, analytical skills, office software proficiency
Responsibilities
Manage HR functions (recruitment, training, evaluation, scheduling); Ensure employee task execution and support; Monitor customer service quality; Supervise product selection and shelf organization; Propose ideas to increase sales and stay updated on market trends