Chargé de relation clients F/H
Core
Sales expert and customer relationship manager for professional clients, promoting and activating solutions to drive revenue and satisfaction.
Role type
Customer success and sales representative
Builds
Customer satisfaction and revenue growth for Halles METRO
Domain
Retail / Food distribution
Deliverable
product features
Required skills
Customer relationship management, sales of services, omnichannel communication, data management, new customer onboarding, cross-functional collaboration
Preferred skills
Experience in customer relations and service sales, strong interpersonal skills, field operations mindset, Microsoft Office proficiency, digital comfort
Responsibilities
Organize and follow up on customer satisfaction, welcome and discover client needs (physical, phone, omnichannel), connect clients with internal experts, maintain and enrich the customer database, ensure new customer onboarding and service activation
Seniority
Mid-level, hands-on IC