Assistant Manager
Core
Supporting the General Manager in running a high-volume Central London pub, leading the team during busy shifts, and driving sales in a wet-led operation.
Role type
Assistant Manager (Hospitality)
Builds
Hospitality service and customer experience at a flagship pub
Domain
Hospitality / Pub & Bar
Deliverable
product features
Required skills
Hospitality management experience, team leadership, shift management, customer experience management, commercial awareness, sales driving, event management, hands-on leadership
Preferred skills
Ambition to progress to General Manager, experience in busy high-volume environments, confidence in fast-paced operations
Technologies
Sky Sports, TNT Sports
Responsibilities
Supporting the General Manager in day-to-day operations, taking ownership of shifts and leading the team, coaching and developing staff, driving sales and maximizing opportunities, maintaining standards across service and safety, leading during major sporting events and peak periods, building relationships with customers
Seniority
Mid-level, hands-on IC