Domestic Transportation Customer Service
Core
Ensure smooth and timely freight process flow, accurate data entry, client/vendor billing, and delivery clearance for domestic transportation shipments.
Role type
Customer Service Representative (Domestic Transportation)
Builds
Operational data records, billing documents, shipment tracking reports
Domain
Logistics / Domestic Transportation
Deliverable
dashboards & analysis
Required skills
Data entry, Client communication, Vendor relationship management, Billing processing, Compliance adherence, KPI tracking
Preferred skills
Documentation process understanding, Hazardous Materials certification
Technologies
Excel, Word
Responsibilities
Track and trace Transcon files, Ensure accurate and timely client and vendor billing, Interact with customers in arranging shipments, Network communications and timely responses to emails