Housekeeping Manager
Core
Provides day-to-day operational leadership for the Housekeeping Department, ensuring cleanliness, safety, and readiness of guest rooms and public areas.
Role type
Senior IC housekeeping manager
Builds
Clean, safe, and ready guest rooms and public areas for hotel guests
Domain
Hospitality / Hotel Operations
Required skills
supervisory leadership, team coaching, operational coordination, budget control, safety compliance, inventory management, conflict resolution, scheduling, quality assurance
Preferred skills
union environment experience, labor forecasting, payroll review, capital equipment planning
Technologies
cleaning chemicals, safety data sheets, inventory systems, payroll systems
Responsibilities
Oversee daily housekeeping operations and coordinate team work; delegate assignments and monitor room status; conduct room and public area inspections; review staffing requirements and adjust schedules; review payroll and timekeeping; lead onboarding and training; investigate escalated guest complaints; oversee compliance with safety and lost-and-found procedures; monitor operating supplies and inventory; coordinate deep-cleaning programs; support budget monitoring and capital equipment recommendations.
Seniority
Senior, hands-on IC