Service Center Supervisor, Eurofins Drinking Water and Wastewater Northeast, Parsippany NJ
Core
Manage the service center facility and act as a liaison between the laboratory and local clients, with 70% of time spent in the field collecting water samples and 30% in the office.
Role type
Service Center Supervisor (Field Operations)
Builds
Water sample collection logistics, client service, and local business development support
Domain
Environmental testing / Water quality
Deliverable
physical/clinical work
Required skills
Supervisory experience, field sampling, client relations, vehicle maintenance, regulatory knowledge, sales support
Preferred skills
Field services experience, customer service, detail orientation, map reading, independent work
Technologies
None stated
Responsibilities
Supervise service center couriers and samplers, schedule pickups and deliveries, maintain vehicle records, handle client complaints, order supplies, build relationships with clients and agencies, visit clients in the field, supervise a geographically dispersed team
Seniority
Individual Contributor, Supervisory level