Operational Support Specialist I (On-Site/Entry Level)
Core
Receive, prepare, categorize, and organize incoming samples for entry; register, label, and deliver samples to labs; ship sample bags and official testing certificates.
Role type
Entry-level operational support specialist (sample processing and logistics)
Builds
Sample entry reports, sample bags, and official EBDI testing certificates
Domain
Life sciences / Genomic services / Laboratory support
Required skills
Sample registration and labeling, sample preparation, data entry and updating, report generation, shipping logistics, phone call handling, ISO documentation maintenance, root cause analysis support, Microsoft Office (Excel, Word, PowerPoint)
Preferred skills
Associates degree in administrative or related field, cross-training in lab areas, handling out-of-specification samples
Technologies
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, FedEx, UPS
Responsibilities
Direct sample flow and preparation, register and label samples, prepare and distribute Sample Entry Reports, ship sample bags and certificates, answer and direct phone calls, maintain ISO documentation, assist with investigations and corrective action plans, cross-train in labs as needed
Seniority
Entry-level, hands-on IC
