Gouvernant(e) Général(e) - CDD
Core
Supervise the Housekeeping service, ensuring all rooms and spaces are impeccable, welcoming, and ready for guests while managing team operations and quality standards.
Role type
Housekeeping Manager
Builds
Clean, safe, and high-quality guest rooms and public spaces for hotel guests
Domain
Hospitality / Hotel Management
Required skills
Team management, operational planning, budget and cost control, inventory management, quality assurance, customer service, hygiene and safety standards, cross-departmental coordination, performance monitoring
Preferred skills
Recruitment and training, stakeholder collaboration, problem-solving, adaptability, data analysis tools
Responsibilities
Supervise daily housekeeping operations and team performance, coordinate with reception and maintenance, manage staff scheduling and training, control inventory and operating costs, handle guest complaints, monitor service KPIs and propose improvements