Senior Engineering Manager - Billing Platform
Core
Lead engineering teams building scalable, cloud-native core platform systems (billing, monetization, metering) powering Freshworks' global SaaS suite.
Role type
Senior Engineering Manager (Platform)
Builds
Scalable, cloud-native core platform systems for billing, monetization, and metering
Domain
SaaS / Cloud-native distributed systems
Required skills
Technical strategy, distributed systems architecture, team leadership, operational excellence, cross-functional alignment, platform delivery
Preferred skills
Subscription management, billing architectures, enterprise fintech, managing engineering managers, multi-tenant cloud platforms
Technologies
AWS/GCP, event-driven architectures, observability stacks, microservices, APIs
Responsibilities
Drive long-term technical vision and architecture for core platform services; Lead, recruit, and mentor high-performing engineering teams and managers; Partner with Product, Finance, and GTM to translate business workflows into technology solutions; Establish robust engineering practices and SLAs/SLOs for high availability; Drive predictable execution on platform roadmaps; Influence cross-team technology investments
Seniority
Senior, hands-on IC with management responsibilities
