Staff Quality Engineer, Customer Quality
Core
Staff Quality Engineer supporting strategic customers by driving technical quality execution, managing escalations, and ensuring product reliability across advanced semiconductor technologies.
Role type
Staff Quality Engineer (IC)
Builds
High-reliability semiconductor products for automotive, industrial, infrastructure, and IoT markets
Domain
Semiconductor manufacturing and quality engineering
Required skills
Semiconductor quality engineering, Failure analysis, Root cause analysis (8D, 5-Why, Fishbone), Customer escalation management, Data-driven quality metrics analysis, Cross-functional collaboration, Risk assessment, Design-for-quality strategies
Preferred skills
Experience with Assembly/Test processes, Strategic customer engagement, Executive-level communication
Technologies
Semiconductor fabrication processes, Failure analysis tools, Quality scorecards, RMA systems
Responsibilities
Serve as technical quality contact for key customers, Monitor and analyze customer quality metrics (PPM, RMA), Drive issue resolution from containment to closure, Prepare data-backed updates for customer meetings, Use field data to support design-for-quality efforts, Support proactive risk reviews for critical applications
Seniority
Staff, hands-on IC with strategic customer focus
