Account Director
Core
Lead frontline cleaning teams to ensure safe, efficient, and consistent cleaning services during high-profile events and large-scale public gatherings in convention centers and arenas.
Role type
Senior frontline operations manager (cleaning services)
Builds
Clean, safe, and event-ready guest-facing and operational areas for convention centers, arenas, and large public facilities
Domain
Facilities management / Commercial cleaning / Event support
Deliverable
physical/clinical work
Required skills
Team leadership, shift coordination, spill response, hazard mitigation, staff training, inventory management, waste management, safety compliance, rapid event turnover support
Preferred skills
Experience in sports/entertainment venues, airports, healthcare, or hospitality; knowledge of floor care and cleaning equipment
Technologies
Cleaning equipment, carts, tools, WHMIS-compliant chemicals
Responsibilities
Supervise cleaning teams across assigned areas; coordinate staff activities during event prep, live events, and post-event recovery; conduct shift briefings and handovers; monitor high-traffic areas and execute spill/hazard response; train and mentor frontline staff; manage chemical inventory and waste procedures; enforce health and safety requirements; complete operational reports and inspections.