Customer Service Representative - Data Entry (6 Month Contract)
Core
Data entry and administrative support for customer services, invoicing, and sample management in a testing and inspection environment.
Role type
Contract data entry and administrative assistant
Builds
Customer reports, certificates, payment requisitions, and sample dispatch logs
Domain
Industrial testing, inspection, and certification
Required skills
Data entry, typing accuracy, Microsoft Word, Microsoft Excel, invoice validation, accounts receivable monitoring, filing system maintenance, sample logging and labeling
Preferred skills
None stated
Technologies
Microsoft Word, Microsoft Excel
Responsibilities
Receive and process customer requests; prepare and provide customers with reports, certificates, and documents; check work instructions, method codes, reporting, pricing, and invoicing instructions; maintain filing systems; receive and validate supplier invoices and prepare payment requisitions; monitor accounts receivable and communicate with customers to collect unpaid balances; maintain complete and accurate customer files; maintain job order records; schedule employees for inspections; receive, inspect, sort, label client samples, log samples to the system, prepare labels, and dispatch samples to laboratories.