Junior/Regular Software Engineer, Troubleshooter 5G - Tieto Tech Consulting (m/f/d)
Core
Troubleshooting Tier 3 support for baseband software embedded in 5G Distributed Units (DU), analyzing trouble reports to distinguish software from hardware/network issues and collaborating with R&D and labs.
Role type
Junior/Regular Software Engineer (5G Troubleshooter)
Builds
Diagnostic analysis and support for 5G Radio Base Station software (PHY, MAC, RLC layers)
Domain
Telecommunications / 5G Network Infrastructure
Deliverable
client delivery
Required skills
5G/LTE protocol knowledge (Uu interface, PHY, MAC, RLC, PDCP, SA/NSA), UE attach procedure understanding, Linux terminal proficiency, C code reading ability, data analysis scripting
Preferred skills
Experience with interference, coverage, and optimization issues
Technologies
C, Linux, 5G protocols (PHY, MAC, RLC, PDCP)
Responsibilities
Analyze trouble reports to determine if issues are software or hardware related, forward software issues to R&D, support upper-tier customer support analysis, cooperate with testers and labs on internal trouble reports
Seniority
Junior, hands-on IC
