Public Area Supervisor
Core
Supervise and coordinate the cleaning, maintenance, and presentation of all public areas of a luxury hotel to ensure highest standards of cleanliness, safety, and guest satisfaction.
Role type
Public Area Supervisor (Housekeeping)
Builds
Clean and maintain public guest spaces including lobbies, washrooms, corridors, restaurants, meeting rooms, and exterior walkways.
Domain
Hospitality / Luxury Hotel Operations
Required skills
Staff supervision, daily scheduling, deep-cleaning coordination, inventory control, safety compliance, guest complaint handling, cross-departmental collaboration
Preferred skills
Luxury hotel experience, Microsoft Office proficiency
Technologies
Microsoft Office (Word, Excel, PowerPoint, Outlook)
Responsibilities
Supervise daily cleaning activities in public areas, conduct regular inspections, assign duties and monitor staff performance, coordinate deep-cleaning schedules, follow up on maintenance issues, ensure guest-ready presentation, manage inventory of supplies and equipment, ensure compliance with safety and sanitation standards, handle guest complaints relating to cleanliness
Seniority
Mid-level, hands-on IC