Floor Manager
Core
Planning, organizing, and developing daily housekeeping operations for assigned hotel floors to ensure high-quality guest care and cleanliness standards.
Role type
Floor Manager (Housekeeping)
Builds
Clean guest rooms, service areas, and public spaces for hotel guests
Domain
Hospitality / Hotel Operations
Required skills
Team supervision and coaching, scheduling and rostering, quality inspection, inventory management, conflict resolution, OSHA safety compliance, budget usage monitoring, room status tracking in LMS
Preferred skills
Bilingual communication, supervisory experience, knowledge of labor law, advanced computer system usage
Technologies
AS400, LMS, Outlook
Responsibilities
Oversee and coordinate housekeeping operations across assigned areas; schedule team members and manage shift assignments; conduct quality and safety inspections of rooms and public areas; maintain housekeeping supplies and inventory; coordinate equipment repairs and replacements; enforce company policies and discipline procedures; communicate with Front Desk and leadership regarding room status and special requests; ensure accurate completion of daily worksheets and room status updates in the system.
Seniority
Mid-level, hands-on IC with supervisory duties