H&M Department Supervisor - University Mall Vermont
Core
Support sales and profit goals by delivering the best customer experience, managing visual merchandising, and overseeing daily store operations for the department.
Role type
Department Supervisor (Retail)
Builds
Customer experiences, visual merchandising displays, and operational routines for H&M stores.
Domain
Retail / Fashion
Deliverable
product features
Required skills
Customer service, visual merchandising, team leadership, sales promotion, inventory management, operational compliance, data analysis, communication, problem-solving
Preferred skills
Fashion trend awareness, sustainability initiative knowledge, loyalty program management
Technologies
Instore Care App, Click & Collect, Smart Store tools
Responsibilities
Ensure visual and commercial curation according to global guidelines; manage customer service and sales promotion across the department; oversee fitting room and checkout routines; maintain clean sales floor and back-of-house areas; ensure correct price sign maintenance; handle store opening and closing procedures; collaborate with Visual Merchandiser team and provide team feedback and development.
Seniority
Individual Contributor, supervisory level
