Distribution Customer Service Agent
Core
Identify and understand customer supply chain needs while managing shipping, receiving, and inventory documentation for a logistics organization.
Role type
Customer Service Agent (Logistics Operations)
Builds
Shipping/receiving documentation, cargo reports, and inventory move records for customers.
Domain
Logistics and Supply Chain
Required skills
Shipping and receiving documentation, inventory control, data entry, cargo reporting, liaison with service providers, clerical duties, team collaboration, problem solving, software proficiency.
Responsibilities
Create and process shipping and receiving documentation, process inventory moves, create and send cargo-related reports, confirm daily loads are on schedule, liaise with service providers for cargo updates, key data into company systems, assist warehouse team with manifest documentation.