Operations Manager I, Third Party
Core
Primary business partner for third-party ownership groups, managing relationships, analyzing portfolio performance, and driving operational initiatives for ~100 properties.
Role type
Senior IC operations manager (third-party asset management)
Builds
Operational performance improvements, capital projects, and owner retention strategies for self-storage assets
Domain
Real estate / Self-storage / Asset management
Required skills
Account management, portfolio performance analysis, project management, cross-functional collaboration, financial reporting, stakeholder communication, risk management, process improvement
Preferred skills
Real estate or property management experience, executive-level stakeholder engagement, Microsoft Office proficiency
Responsibilities
Manage relationships with up to 45 ownership groups across 100 properties; lead recurring business reviews and performance discussions; coordinate cross-functional teams for operational and capital projects; analyze financial and operational data to support owner decisions; resolve owner inquiries and time-sensitive issues; promote value-added revenue programs; support onboarding of new ownership groups.
Seniority
Mid-level, hands-on IC