FR - Gouvernant (H/F/X)
Core
Supervise floor services, housekeeping, and laundry operations to ensure exceptional guest care and impeccable room quality from arrival to departure.
Role type
Senior Housekeeping Supervisor
Builds
Clean guest rooms and public areas, maintain hygiene and safety standards
Domain
Luxury hospitality
Required skills
Operational supervision, quality control, client satisfaction management, team leadership, communication, computer literacy (Word, Excel, OPERA)
Preferred skills
English proficiency, knowledge of HOPR system, experience in high-end hospitality
Responsibilities
Supervise floor services, housekeeping, and laundry; ensure hygiene and safety standards; manage guest priorities and proactive service processes; interact with other services to ensure quality reception; train team members
Seniority
Senior, hands-on IC