Assistant(e) Clientèle
Core
Welcome and guide guests at a casino, ensuring a personalized and high-quality service experience while adhering to gaming regulations.
Role type
Frontline customer service agent (casino)
Builds
Guest welcome and support services for casino patrons
Domain
Hospitality + Gaming
Deliverable
client delivery
Required skills
Customer service, regulatory compliance, team collaboration, adaptability, attention to detail
Preferred skills
Hospitality or hotel/restaurant experience, English language skills
Responsibilities
Greet and orient clients upon arrival, provide personalized assistance, contribute to customer loyalty, ensure compliance with gaming procedures, animate the space, coordinate with gaming, F&B, and security teams
Seniority
Entry-level