Senior Specialist, O2C, Collections
Core
Manages and directs the daily operations of a collections group, ensuring consistent application of company policies and meeting deadlines.
Role type
Senior Specialist, O2C, Collections
Builds
Collections group operations and service level reports
Domain
Infrastructure consulting / Accounts Receivable
Deliverable
dashboards & analysis
Required skills
B2B AR management, stakeholder management, team leadership, policy interpretation, special analysis, account reconciliation, negotiation, detail orientation
Preferred skills
Night shift flexibility, hybrid work adaptability
Responsibilities
Manage personnel needs and assign work, ensure consistent application of company policies, perform special analyses and reconcile accounts, plan and direct the work of others, prepare reports on department service levels, coordinate the collections group
Seniority
Senior, hands-on IC with team leadership