Gouvernant Général H/F/X
Core
Oversee housekeeping and laundry operations to ensure cleanliness standards and client satisfaction at a luxury hotel.
Role type
Senior Housekeeping Manager
Builds
Clean rooms, public areas, and laundry services for hotel guests
Domain
Hospitality / Luxury Hotel
Required skills
Staff management, budget control, inventory management, team training, operational planning, cost optimization, client service coordination, safety compliance
Preferred skills
Luxury sector experience, English proficiency, computer skills (Word, Excel, OPERA CLOUD)
Responsibilities
Optimize staffing levels, control cleaning supply consumption, manage stock and purchasing, ensure team climate and labor law compliance, mobilize teams to meet objectives, maintain client satisfaction through personal presence, organize room cleaning and coordination with reception, handle VIP arrivals, ensure hygiene and safety standards, monitor technical interventions
Seniority
Senior, hands-on IC