Department Manager (STOP SHOP Šabac)
Core
Lead a department team in a retail store to drive customer experience, sales performance, and operational standards for H&M's fashion brand.
Role type
Department Manager (Retail)
Builds
Retail store operations and customer experience for H&M
Domain
Retail / Fashion
Deliverable
product features
Required skills
Sales management, Team leadership, Inventory planning, Performance analysis, Staff scheduling, Customer service, Trend awareness, Visual merchandising standards
Responsibilities
Lead the team to achieve exceptional customer experience and operational standards; Analyze sales performance and set targets to improve results and profit; Manage team planning, scheduling, and store opening/closing routines; Hire, train, and develop the team; Stay updated on fashion trends and competitor offerings; Represent the brand positively during customer interactions; Ensure overall omnichannel customer experience and promote the loyalty program.