Talent Engagement Specialist
Core
Greet clients, manage reception, schedule appointments, and support workforce development participants in a resource room.
Role type
Entry-level client engagement specialist
Builds
Client appointment schedules and participant orientation materials
Domain
Workforce development / Human services
Deliverable
client delivery
Required skills
Client outreach, appointment scheduling, data management, report generation, basic computer skills, referral coordination, office communications
Responsibilities
Greet clients and manage the reception area, manage client information in the database, respond to business phones and direct callers, support individuals in the resource room with basic computer skills, make appropriate referrals to partners, seek process improvements, manage office communications
