CareerPlan

Operational Support Specialist I

River Falls, WI, usFull-time2026-10-25 → 2026-11-10

Core

Receive, prepare, categorize, and organize incoming samples for entry into labs; register, label, and deliver samples while managing sample data and reports.

Role type

Operational Support Specialist I

Builds

Sample entry workflows and data reports for Eurofins Genomic Services

Domain

Life sciences / Genomic testing / Laboratory support

Required skills

Sample registration and labeling, Data entry and report generation, Logistics and shipping coordination, Protocol execution, Multi-tasking, Microsoft Office (Excel, Word, PowerPoint)

Preferred skills

Associates degree in administrative field, Cross-training in lab areas, Root cause analysis support

Responsibilities

Receive, prepare, categorize, and organize incoming samples; Register, label, proof, divide, and deliver samples to labs; Update sample data and issue revised Sample Entry Reports; Ship sample bags using FedEx, UPS, or others; Answer and direct phone calls; Mail final official EBDI testing certificates; Assist with out-of-specification sample investigations and corrective action plans; Maintain ISO documentation; Cross-train in labs as needed.

Seniority

Entry-level, hands-on operational support