Operational Support Specialist I
Core
Receive, prepare, categorize, and organize incoming samples for entry into labs; register, label, and deliver samples while managing sample data and reports.
Role type
Operational Support Specialist I
Builds
Sample entry workflows and data reports for Eurofins Genomic Services
Domain
Life sciences / Genomic testing / Laboratory support
Required skills
Sample registration and labeling, Data entry and report generation, Logistics and shipping coordination, Protocol execution, Multi-tasking, Microsoft Office (Excel, Word, PowerPoint)
Preferred skills
Associates degree in administrative field, Cross-training in lab areas, Root cause analysis support
Responsibilities
Receive, prepare, categorize, and organize incoming samples; Register, label, proof, divide, and deliver samples to labs; Update sample data and issue revised Sample Entry Reports; Ship sample bags using FedEx, UPS, or others; Answer and direct phone calls; Mail final official EBDI testing certificates; Assist with out-of-specification sample investigations and corrective action plans; Maintain ISO documentation; Cross-train in labs as needed.
Seniority
Entry-level, hands-on operational support