General Manager(05594) - 1004 Western Blvd.
Core
Lead a team of delivery drivers and CSRs to ensure orders are expedited quickly and correctly while overseeing total store operations.
Role type
General Manager (Store Operations)
Builds
Pizza products and delivery services for customers
Domain
Food & Beverage / Retail
Deliverable
product features
Required skills
Team leadership, inventory management, financial analysis (P&L), scheduling, customer dispute resolution, vehicle inspection, product preparation, computer-based order entry
Preferred skills
Cross-training capabilities, promotion of products and specials
Technologies
Computer based order entry system
Responsibilities
Lead delivery drivers and CSRs, manage end-of-night bank deposits and nightly product inventory, ensure store setup for opening, oversee total store operations, train GMIT staff, maintain staffing levels, create employee schedules, collect money and credit card receipts, resolve customer disputes, inspect delivery vehicles, assist with driver routing, read and understand P&L ledger, prepare products and ingredients, provide quality customer service
Seniority
Manager, hands-on IC