Senior Staff Inbound Product Manager, AI/Super Intelligence Control Tower - End to End Experience
Core
Define vision, strategy, and roadmap for role-based experiences and extensibility in the AI/Super Intelligence Control Tower (SICT) product to help customers govern, observe, and optimize their AI estate.
Role type
Senior Staff Product Manager (Enterprise SaaS / AI Governance)
Builds
SICT Experience product layer, including UI frameworks, information architecture, and upgrade-safe customization pathways.
Domain
Enterprise SaaS, AI Governance, Super Intelligence Control Tower
Deliverable
product features
Required skills
Product strategy and roadmap definition, Information architecture, Platform extensibility and configuration models, AI/SI integration in workflows, Design systems and accessibility standards, Stakeholder alignment across business units
Preferred skills
ServiceNow platform and UI frameworks experience, AI/ML product experience, Conversational UX, Localization standards (WCAG)
Technologies
ServiceNow, AI/ML frameworks, Design systems
Responsibilities
Develop and communicate vision/strategy for persona-tailored experiences, Identify key personas and deliver role-specific experiences, Define upgrade-safe customization and extension pathways, Own SICT information architecture, Partner with UI framework teams to ensure stability and speed
Seniority
Senior Staff, hands-on IC