Assistant Director of Housekeeping
Core
Lead, coach, and manage a 220-person housekeeping team in a 724-room luxury hotel to ensure guest satisfaction and operational excellence.
Role type
Senior IC housekeeping manager
Builds
Guest room cleanliness, public area maintenance, and departmental operational standards
Domain
Hospitality / Hotel Operations
Required skills
Team leadership, performance coaching, budget management, labor planning, project management, safety compliance, environmental initiative coordination, cross-departmental collaboration
Preferred skills
Oracle Cloud proficiency, HotSOS/ALICE program experience, hospitality management degree
Technologies
Oracle Cloud, Microsoft Windows applications
Responsibilities
Establish departmental goals and measurements, coach and develop housekeeping staff, plan deep-cleaning cycles, oversee preventative maintenance, monitor labor costs and scheduling, ensure supply and equipment availability, maintain health and safety programs, support environmental initiatives, manage departmental projects, and drive committee participation
Seniority
Senior, hands-on IC