Naturwissenschaftler (m/w/d)
Core
Customer service and quality assurance specialist for environmental analysis orders, bridging clients, registration, and the lab.
Role type
Senior IC customer service and quality assurance specialist (environmental analysis)
Builds
Validated analysis reports, invoices, and customer service solutions for environmental testing
Domain
Environmental testing and analysis (water, air, soil)
Required skills
Natural science degree or equivalent technical training, MS Office proficiency, digital tools adaptability, critical analysis of lab results, complaint handling, regulatory knowledge
Preferred skills
Experience in environmental analytics, E-commerce platform familiarity
Technologies
MS Office, digital online services, IT systems
Responsibilities
Provide technical and administrative support for customer orders, advise on analysis program selection, create and validate test reports, verify lab results, handle complaints, act as subject matter expert on product portfolio and regulations, build customer relationships
Seniority
Mid-level, hands-on IC