(Junior) Lifecycle Operations Manager (m/wd) - Italian speaking
Core
Manage and monitor critical processes including estates, powers of attorney, seizures, and insolvencies, while handling customer complaints and serving as the primary contact for notaries, heirs, authorities, and courts in Italy.
Role type
Junior Lifecycle Operations Manager
Builds
Cross-border operational processes for estate and insolvency management
Domain
Finance / Banking / Insolvency Law
Deliverable
client delivery
Required skills
Process monitoring, cross-border coordination, root cause analysis, regulatory compliance, digital solution adoption, stakeholder management
Preferred skills
Experience in finance/banking/insurance, affinity for capital market products
Technologies
Digital solutions for process optimization
Responsibilities
Independently process and monitor critical processes (estates, powers of attorney, seizures, insolvencies), coordinate complex cross-border requests, ensure adherence to legal regulations (IT/DE), optimize processes based on customer feedback