[Expression of Interest] Bureau Support Associate
Core
Support daily bureau operations by verifying client payment records and files, engaging with clients via calls and emails, and ensuring compliance with Trade Bureau guidelines.
Role type
Operations support associate (data validation & client liaison)
Builds
Verified payment data files and compliant client submissions
Domain
Financial services / Data operations
Required skills
Data accuracy validation, Client communication (phone/email), File management, Compliance monitoring, Time management, Basic accounting knowledge
Preferred skills
Diploma in Finance/Business/Accounting, 2-3 years experience in operations/data processing, Microsoft Excel proficiency
Responsibilities
Review and verify client payment records and files, Engage with clients via phone and email to monitor file submissions, Coordinate with internal teams to resolve client queries, Maintain accurate records of verification activities, Collaborate to improve operational processes
Seniority
Mid-level, hands-on IC