Director, Change & Claims Management
Core
Senior commercial leadership role leading change management, claims management, contractual entitlement, and commercial risk activities across major infrastructure projects.
Role type
Senior IC commercial director (infrastructure)
Builds
Project change registers, claims strategies, entitlement analyses, commercial dashboards, and risk mitigation plans
Domain
Infrastructure construction and engineering
Required skills
Change management, Claims management, Contract administration, Contract interpretation, Commercial risk assessment, Negotiation, Dispute resolution, Strategic thinking, Leadership, Financial acumen
Preferred skills
JV/Design-Build project delivery experience, Bilingualism (English/French), Professional designations (P.Eng., PMP, MRICS, PQS)
Technologies
Project controls tools, Commercial reporting tools, Contract management software
Responsibilities
Lead development of change and claim management frameworks, Negotiate change orders with clients and partners, Prepare and substantiate contractual claims, Advise on commercial risks and entitlement provisions, Mentor commercial teams on best practices, Develop executive reporting tools and KPIs
Seniority
Senior, hands-on IC with strategic oversight
