Team Leader
Core
Lead a team to deliver high-standard customer service and ensure safe, efficient pub operations during shifts.
Role type
Team Leader (Hospitality)
Builds
Customer experiences and operational stability in community pubs
Domain
Hospitality / Pub & Bar
Deliverable
product features
Required skills
Team leadership, customer service, operational coordination, safety compliance, adaptability, attention to detail
Responsibilities
Provide customers with a heartfelt and memorable experience each and every time they visit; Deputise for the management team and resolve any issues that arise in their absence; Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork; Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.
