Osakonnajuhataja H&M Jõhvi (40h/n)
Core
Leading a retail team to deliver exceptional customer experiences, drive sales, and optimize store performance through visual standards and active selling.
Role type
Department Manager (Retail)
Builds
Retail store operations and customer experiences
Domain
Fashion retail
Deliverable
product features
Required skills
Team leadership, sales planning and analysis, visual merchandising standards, recruitment and talent development, competitor and trend analysis, customer relationship management
Preferred skills
Collaborative mindset, adaptability, data-driven decision making, strong communication skills
Responsibilities
Lead the team to provide outstanding customer service and maintain visual standards, analyze sales results and set targets for profit and inventory optimization, manage team scheduling and store opening/closing routines, recruit and develop team members, monitor fashion trends and competitor activity, represent the brand positively during all customer interactions