Project manager - Solutions
Core
End-to-end delivery and implementation of security solutions (Remote Video Solutions, Protective Services, Electronic Security, SOC) for clients.
Role type
Senior IC project manager (solutions delivery)
Builds
Security service delivery projects and operational handover
Domain
Security services + project management
Required skills
Project management, stakeholder coordination, contract management, SLA/KPI monitoring, incident management, decision-making under P&L impact
Preferred skills
Reporting platforms, ITIL, governance frameworks
Technologies
Word, Excel, Outlook, PowerPoint
Responsibilities
Coordinate end-to-end delivery from implementation to operational handover; ensure technical correctness and professional implementation; manage internal/external stakeholders and monitor scope, timing, quality, and budget; manage Solutions contract execution and reporting; monitor SLAs, KPIs, and service quality; identify improvement areas and drive actions; coordinate analysis and resolution of complaints or incidents; make decisions to ensure safety and service continuity.
Seniority
Senior, hands-on IC