Shift Leader - 4315
Core
Provides leadership support to the Manager on Duty, oversees front-of-house and back-of-house operations, and ensures high standards of customer service, food quality, and sanitation in a fast-paced pizza restaurant environment.
Role type
Shift Leader (Front of House & Back of House)
Builds
Pizza products, customer service experiences, and operational efficiency for Domino's Pizza franchise
Domain
Food Service / Quick Service Restaurant (QSR)
Required skills
Team leadership, customer service, cash management, food preparation, inventory control, POS system operation, multi-tasking, conflict resolution, scheduling coordination
Preferred skills
None stated
Technologies
Point of Sale (POS) systems
Responsibilities
Greets customers and takes orders, oversees cash management and register counts, prepares pizzas and menu items, adheres to food safety and sanitation standards, resolves customer complaints, coordinates team scheduling and assignments, tracks waste and inventory, processes daily reports
Seniority
Individual Contributor, supervisory support