ACCOUNTS RECEIVABLE - COLLECTIONS JUNIOR ANALYST
Core
Support the Invoice to Cash end-to-end process by researching, reconciling, and collecting on overdue accounts and invoices.
Role type
Junior Accounts Receivable Collections Analyst
Builds
Cash flow and payment resolution for business unit customers
Domain
Business Process Outsourcing (BPO) / Automotive & Logistics
Required skills
Accounts reconciliation, customer communication, statement processing, portfolio auditing, short pay resolution, ERP system navigation, MS Office (Excel), Adobe Reader
Preferred skills
SAP experience, banking portal experience, other ERP systems
Technologies
SAP, banking portals, ERP systems, MS Office, Adobe Reader
Responsibilities
Research and reconcile overdue accounts/invoices, maintain accurate records of past due accounts, process and send statements, maintain customer files, perform customer portfolio auditing, handle customer communication, follow up on payments and resolve short pays/debit memos, manage low risk portfolio, consult with departments on specialized inquiries, meet SLA targets for Get Paid Queue and email follow-ups, support daily application and discrepancy management, propose process improvement ideas, answer questions via telephone or email, participate in team meetings and CIP processes.
Seniority
Junior, entry-level with student status