Junior Telco Engineer – Tieto Tech Consulting (m/f/d)
Core
Provide L1 network support and reactive repair for voice and mobile services, monitor and resolve fraud events, and implement improvements in fraud prevention for a global telecom client.
Role type
Junior IC network operations engineer (telecom)
Builds
L1 support and fraud prevention services for BICS
Domain
Telecom / Network Operations
Required skills
GSM network structure, Signalling protocols (MTP, ISUP/SIP, SCCP, TCAP), IP networks, Fraud prevention domain, Signalling protocol monitoring tools, Protocol analysers, Network KPIs analysis
Preferred skills
Wholesale telecom business knowledge
Technologies
GSM, LTE, 5G, SIP, IP
Responsibilities
Provide L1 network support activities for voice and mobile services 24x7, Ensure reactive repair activities with customers and suppliers, Monitor and investigate fraud events to identify root causes, Define and implement improvements in fraud prevention services, Communicate with customers to guarantee complaint resolution with SLA respect
Seniority
Junior, hands-on IC