Business Consultant - Council Tax / Business Rates Specialist
Core
Deliver Council Tax / Business Rates consultancy and training to local authorities, helping them through software migrations, billing activities, and service improvements.
Role type
Senior IC business consultant (local government revenues)
Builds
Consultancy services and training programs for NEC Revenues & Benefits software
Domain
Public sector / Local government / Taxation
Deliverable
client delivery
Required skills
Council Tax expertise, Business Rates expertise, NEC Revenues & Benefits product knowledge, on-site and remote training delivery, problem solving, stakeholder management
Preferred skills
Integration/Interfaces experience, NEC Citizen Access platform experience, seminar delivery experience
Technologies
NEC Revenues & Benefits, NEC Citizen Access
Responsibilities
Provide consultancy and training on NEC Products and Service Implementations, Deliver consultancy / training on site and via Webinar / Screen share facilities, Make recommendations relating to best use of NEC software, Progress and update knowledge of relevant legislation and NEC products, Extend consultancy team capacity through internal training and mentoring, Assist with product development including attending user groups and creation of user guides
Seniority
Senior, hands-on IC