Oracle Fusion R2R - Business Analyst
Core
Provide Level 2 techno-functional support for Oracle Fusion Cloud R2R (Record-to-Report) and Fixed Assets modules, including end-to-end analysis of incidents, root-cause investigation, and cross-functional impact assessment.
Role type
Senior L2 Techno-Functional Business Analyst
Builds
Operational stability and service performance for global Oracle ERP R2R and Fixed Assets streams
Domain
Enterprise Resource Planning (ERP) / Financial Cloud
Required skills
Oracle Fusion Cloud R2R, General Ledger (GL), Fixed Assets (FA), Oracle Tax, ServiceNow, ITIL Incident/Problem Management, integrations, interfaces, reporting solutions, root-cause analysis, cross-functional impact assessment
Preferred skills
Oracle Financials Cloud certifications, ITIL v3/v4 certification, French language
Technologies
Oracle Fusion Cloud, ServiceNow, Oracle Tax
Responsibilities
Analyze incidents from an end-to-end business process perspective; perform advanced root-cause analysis and identify permanent corrective actions; support release validation, regression testing, and post-go-live stabilization; develop and maintain troubleshooting guides, SOPs, and knowledge base articles; collaborate with L2/L3 teams to improve service performance and user satisfaction.
Seniority
Senior, hands-on IC
